11th Email Writing | Email writing format for class 11 | email writing topics

11th Email Writing | Email writing format for class 11 | email writing topics 

11th Email Writing | Email writing format for class 11 | email writing topics


Ice Breakers | Q 1 | Page 105
There are different kinds of communication. Write some of them to complete the given boxes. Discuss the importance of each one of them with your partner.
11th Email Writing | Email writing format for class 11 | email writing topics

Ice Breakers | Q 2 | Page 105
Dos and Don'ts for Email Etiquettes. Discuss and add one or two Dos and Don'ts on your own.
Sr. No. Dos Don'ts
1. Have a clear subject line. Don’t forget your signature.
2. Use a professional salutation. Don’t use humour and sarcasm.
3. Recheck your e-mail. Don’t assume the recipient knows what you are talking about.
4. Keep private material confidential. Don’t punctuate poorly.
5. Keep your email short and flawless. Stay concise. Don't hit 'Reply All'.
6. Check your attachments before sending them. Don’t think that no one but the intended recipient will see your email. (No predictions)
7. Include your name or a signature with additional details and contact information. Don't forward emails without permission.


Brainstorming | Q (A1) | Page 109
Write an email to your friend who has not contacted you for a long time. Use the hints/language support from the text to compose your email.
The example given below shows you how to write an informal email to a friend who has not contacted you for a long time.

To: Name@yahoo.com

Subject: Reconnecting with an old friend

Dear Tara,

Hope you are doing well, and are happy with your new life and a new job in a new city. Since you moved to New Delhi for work, we have had no long conversations like before. Also, I miss our group study sessions, cafeteria conversations, and the fun that we had during the cultural events in college.

I hope we spare some time from our busy schedules and get a chance to spend a weekend together. As a result, we’d get ample time to chat and catch up on each other’s life. It’s a brilliant opportunity to renew our bond all over again. Kindly keep me posted about your visit to our hometown so that we could plan this meet up.

Take care and keep in touch. I look forward to hearing from you.

Yours lovingly,
Nirmal Vaibhav

Brainstorming | Q (A2) (i) | Page 109
Browse through the net and find out various types of emails and their formats.
There are several types of emails that are used for different purposes. We have listed some types of emails below:

Transactional Emails: Transactional emails are messages sent to users after their interaction with a website or an app. Some examples of transactional emails are password resets, purchase receipts, shipping notification, and legal notifications.
Milestone Emails: Milestone emails are messages sent to customers for an important event or an occasion. Some examples of milestone emails are birthday wishes, new year greetings, festivals greetings, etc.
Plain-text emails: Plain text emails are messages which include only simple text without any formatting options like bold, underline, or italics. There are no images, graphics, or embedded links in it.
Mobile optimized emails: Mobile optimized emails are mobile-friendly messages aimed at providing ease of reading to mobile users. Clean and simple text, lighter images that are easier to load, and call to action buttons are some of the features of mobile-optimized emails. Some examples of mobile-optimized emails are digital advertisements, brochures infomercials, etc.

Brainstorming | Q (A2) (ii) | Page 109
Create your email account on any one of the email service providers (Gmail, Yahoo, Rediff) and send at least 3/4 emails to your contacts.

Brainstorming | Q (A3) | Page 109
Given below is a list of words used to develop a CV or a Resume. Prepare a CV/Resume of your own.
  • Personal Information
  • Name
  • Address
  • Date of birth
  • Telephone / E-mail
  • Nationality
  • Marital status
  • Work Experience

Experience/ Occupation / Position
Employer / Employment History
Activities and responsibilities

Education and Training
Primary school
Secondary school
Other qualification
Personal Skills and Competencies

Competencies / Personal Competencies / Personal Skills/ Computer skills Mother tongue/ Other languages / Foreign languages

Personal Information

Name – MR. Vaibhav Nirmal
Address – Nirmala College Campus, Andheri, Mumbai, Maharashtra 400000
Telephone – 212xxxx
E-mail – name@gmail.com
Date of birth – 20 July 1995 
Nationality – Indian
Marital status – Unmarried

Work Experience

Bachelor of Science (Information Technology); Mumbai University.
Other Courses – Diploma in Information Technology.

Personal Skills and Competencies

Efficiency in Computer Skills.
Proficiency in English, Hindi, and German languages.
State-level Cricket player
Represented school and college in International Maths Olympiad.

Brainstorming | Q (A4) (i) | Page 110
Browse on the net and gather a variety of templates to write a 'Curriculum Vitae'.
Do it Yourself.

Brainstorming | Q (A4) (ii) | Page 110
Multinational companies expect a different type of Professional CV. Browse through the net to gather information about it.
Do it Yourself.

Question 1.
The State Government of Maharashtra has decided to take strict measures on the hawkers’s encroachment on roads. Draft an e-mail to the editor of a local daily expressing your concern for the jobless hawkers.
Subject: Hawker’s dilemma

Dear Madam,
This is to bring to your notice the strict measures that has been taken by the Deputy Municipal Commissioner of Mumbai against the hawkers encroaching on roads of Mumbai.

The President of the hawkers’ union has said that due to Municipal action, many hawkers have become jobless and are likely to indulge in criminal activities. As citizens of Mumbai, we are fed up with the hawkers’ encroachment on roads. But there is some point in what the hawkers’ president says.

Our authorities should provide alternative accommodation to the hawkers. If after providing accommodation, the hawkers occupy the footpaths, they should be punished.

As a concerned citizen, I appeal to the Municipal Commissioner, through your daily, to give the matter a second thought.
Thanks and Regards,

Maharashtra Board Class 11 English Yuvakbharati Solutions Chapter 3.3 E-mail  

• What is an Email?
Electronic mail (also known as email or e-mail) is one of the most commonly 
used services on the Internet, allowing people to send messages to one or more 
recipients. Email was invented by Ray Tomlinson in 1972.

• Why use Email?

The operating principle behind email is relatively simple, which has quickly 
made it the most popular service used on the Internet.
As with a traditional postal service, for your message to reach your recipient, 
all you need to know is their address. Its two main advantages over “paper mail”
are the speed at which the email is sent (practically instantaneous) and the lower 
cost (included with the cost of an Internet connection).
What’s more, email can be used to instantaneously send a message to several 
people at once.

• E-mail Basics

Make sure that your emails stand out because of the content, and not because 
of sloppy mistakes, poor formatting, or casual language.
Use a readable font in a 10 or 12 point size in your emails. Send job searchrelated emails from a professional email address - ideally, your email address 
should just include some combination of your first and last name or first initial 
and last name. 
Here’s what to include when sending job search correspondence and the email 
message format you should use when you are sending employment related email 

• E-mail Message Template
The following email message template lists the information you need to include 
in the email messages you send while searching for a job. Use the template as 
a guideline to create customized email messages to send to employers and 

• Subject Line
Don’t forget to include a clear Subject Line in your email.
Use the subject line to summarize why you are emailing. Some examples of 
strong subject lines:
• Application for Marketing Associate - Jane Smith
• Informational Interview Request
• Thank You - Marketing Associate Interview
• Referred by [Person’s Name] for [Informational Interview, Discuss XYZ, etc.]
• Salutation
Use an appropriate salutation.
Dear Mr. /Ms. Last Name or Dear Hiring Manager:

• First Paragraph
The first paragraph of your email should include information on why you are 
writing. Be clear and direct — if you are applying for a job, mention the job 
title. If you want an informational interview, state that in your opening sentences.

• Middle Paragraph
The next section of your email message should describe what you have to 
offer the employer or if you are writing to ask for help, what type of assistance 
you are seeking.
Keep it concise and flawless with relevant punctuation.

• Final Paragraph
Conclude your email by thanking the employer for considering you for the 
position or your connection for helping with your job search.
Email Signature
First Name, Last Name
Email address

How to CC and BCC properly:
The carbon copy (CC) and blind carbon copy (BCC) tools are tricky. 
Sometimes they’re useful, but if used improperly, they can be problematic

We have learnt how to compose E-mails. In the present age, applications for 
jobs are expected to be sent through E-mails. For such purposes preparing a Bio-data/ 
CV/ Resume is required.
Bio-Data / CV / Resume


Resume is a French word meaning “summary”. A resume is ideally a summary 
of one’s education, skills and employment when applying for a new job. A resume does 
not list all details of a profile, but only some specific skills customized to the target 
job profile. It thus, is usually 1 or at the most 2 pages long. A resume is usually written 
in the third person to give it an objective and formal tone.

C.V. – Curriculum Vitae

Curriculum Vitae is a Latin word meaning “course of life”. It is more detailed than 
a resume, generally 2 to 3 pages, or even longer as per the requirement. A C.V. lists 
every skill, all the jobs and positions held, degrees, professional affiliations the applicant 
has acquired, and in chronological order. A C.V. is used to highlight the general talent 
of the candidate rather than specific skills for a specific position.


Bio-data is the short form for Biographical Data and is an archaic terminology for 
Resume or C.V. In a bio-data, the focus is on personal particulars like date of birth, 
gender, religion, race, nationality, residence, marital status, and the like. A chronological 
listing of education and experience comes after that

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