B.Sc.HS - HOUSEKEEPING OPERATIONS - II Question Paper (2019 Pattern) (Semester - II)
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B.Sc. (Hospitality Studies) HS - 203 : HOUSEKEEPING OPERATIONS - II (2019 Pattern) (Semester - II) Question Bank
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B.Sc. (Hospitality Studies) HS - 203 : HOUSEKEEPING OPERATIONS - II (2019 Pattern) (Semester - II) Question Paper
Instructions to the candidates :
1) Q.1 is compulsory.
2) Attempt any 5 from Q.2 to Q.7.
PA-1109
Q1) Explain the following terms any 10 : [10]
a) Chamber maid
b) Spring cleaning
c) Vacant
d) Turn down
e) Grand master key
f) Log book
g) Lost & found
h) Dirty dozen
i) Checklist
j) Briefing
k) Dutch wife
l) Dusset
Q2)
a) Briefly explain general principles of cleaning. [6]
b) Write the daily cleaning procedure of vacant room. [6]
Q3)
a) Describe any 05 keys handled in the hotel. [6]
b) What are the different roles performed by supervisor? [6]
Q4)
a) Write a short note on : [6]
i) Evening service
ii) Key control
b) Discuss with the neat diagram any 2 records maintained at control desk.[6]
Q5)
a) Explain rules of the house for staff in detail. [6]
b) Classify Lost & Found with appropriate examples. [6]
Q6)
a) Describe the modern bed making process. [6]
b) Explain the process of cleaning for : [6]
i) Swimming pool
ii) Corridor
Q7)
a) Explain the process of handling Lost & found for guest property. [6]
b) Write in brief the spring cleaning process for : [6]
i) Lobby
ii) Restaurant
HOUSEKEEPING OPERATIONS - II (2019 Pattern) Question Paper University | HOUSEKEEPING OPERATIONS - II (2019 Pattern) Question Bank
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