BSc(HS) - HOUSEKEEPING OPERATIONS & OFFICE OPERATIONS - I Question Paper

BSc(HS) - HOUSEKEEPING OPERATIONS & OFFICE OPERATIONS - I Question Paper

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First Year B.Sc. (Hospitality Studies) HS - 103 & HS - 104 : HOUSEKEEPING OPERATIONS & OFFICE OPERATIONS - I Question Bank

BSc(HS) - HOUSEKEEPING OPERATIONS & OFFICE OPERATIONS - I Question Paper

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First Year B.Sc. (Hospitality Studies) HS - 103 & HS - 104 : HOUSEKEEPING OPERATIONS & OFFICE OPERATIONS - I Question Paper

 

BSc(HS) - HOUSEKEEPING OPERATIONS & OFFICE OPERATIONS - I Question Paper
BSc(HS) - HOUSEKEEPING OPERATIONS & OFFICE OPERATIONS - I Question Paper


SECTION - I

Q1) Explain the following terms (Any 5) [5]

a) GRA

b) VIP

c) GMK

d) Log book

e) Room check-list

f) Twin Room


Q2) 

a) Classify Cleaning Equipment with one example of each. [5]

b) Explain any 5 functions of Housekeeping Department. [5]


Q3) 

a) Explain the co-ordination of Hosekeeping Department with [5]

i) Engineering department and

ii) Accounts department

b) Explain any 5 attributes of Housekeeping personnel. [5]


Q4) 

a) Explain the cleaning procedure for V.I.P. room. [5]

b) Explain any 5 records maintained by control desk. [5]


Q5) Write short note on (Any 2) [10]

a) Dirty dozen

b) Computerized keys

c) Turndown service

d) Lost and Found procedure for guest articles.


SECTION - II

Q6) Explain the following terms (Any 5) [5]

a) Pent house

b) Black list

c) CIP

d) Motel

e) FIT

f) Cabana


Q7) 

a) Explain any 5 duties of Bell desk. [5]

b) Explain the meal plans offered by the hotel. [5]


Q8) 

a) Explain any 5 equipment used at the Front Desk. [5]

b) Explain the pre-arrival procedure for a VIP guest. [5]


Q9) 

a) Explain the message handling procedure. [5]

b) Define “Express Check-out” and explain the procedure. [5]


Q10)

a) Explain the difference between Travelers Cheque and Personal Cheque.[5]

b) Explain the classification of hotels on the basis on its location with one example of each.


HOUSEKEEPING OPERATIONS & OFFICE OPERATIONS - I (2016-2019 Pattern) Question Paper University | HOUSEKEEPING OPERATIONS & OFFICE OPERATIONS - I (2016-2019 Pattern) Question Bank

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This is Also Done :

  • HOUSEKEEPING OPERATIONS & OFFICE OPERATIONS - I (2016-2019 Pattern) Model Question Paper
  • HOUSEKEEPING OPERATIONS & OFFICE OPERATIONS - I (2016-2019 Pattern) Question Paper With Answers pdf
  • First Year B.Sc. (Hospitality Studies) HS - 103 & HS - 104 : HOUSEKEEPING OPERATIONS & OFFICE OPERATIONS - I Question Paper
  • HOUSEKEEPING OPERATIONS & OFFICE OPERATIONS - I (2016-2019 Pattern) Question Paper 2023,2022,2021,2020,2019,2018
  • HOUSEKEEPING OPERATIONS & OFFICE OPERATIONS - I (2016-2019 Pattern) model answer paper
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